Refund policy
Return & Refund Policy
Food products
For food safety reasons, we can't accept returns on bars once an order has shipped. We stand behind our product, though. If something isn't right, we'll make it right.
Damaged, incorrect, or missing items
If your order arrives damaged, you received the wrong item, or something is missing, email us at reallyrealfoodco@gmail.com within 7 days of delivery. Include your order number and a photo if possible. We'll send a replacement or issue a refund, whichever you prefer.
Lost packages
If your tracking shows no movement or your order doesn't arrive, contact us within 7 days of the expected delivery date and we'll help sort it out.
Apparel
T-shirts can be returned within 14 days of delivery if they're unworn, unwashed, and have tags attached. Email us to start a return. Return shipping is paid by the customer unless the item arrived damaged or incorrect. Once we receive the item, we'll refund your original payment method.
Subscriptions
You can skip, pause, or cancel your subscription anytime from your account before your next billing date. Orders that have already been charged and shipped can't be returned. If you forgot to skip or cancel, email us within 7 days of delivery and we'll do our best to help. See our Subscription Policy for full details.
Refunds
Approved refunds go back to your original payment method within 5–10 business days, depending on your bank.
Questions?
Email us at reallyrealfoodco@gmail.com.